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Medibank hacking: Security overhaul after cyber attack

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One of Australia’s largest private health insurers has completed a cyber security overhaul, months after a major hacking scandal.

Medibank has resumed all customer-facing platforms on Saturday morning after temporarily shutting down its IT systems to improve security.

“All customer-facing platforms have been fully tested with IT security experts from Microsoft and are operational with enhanced security protections,” the company said in a statement.

“The IT systems were back online ahead of schedule at 6.15am (AEDT) on Saturday 10 December 2022. Customers can now access Medibank systems as usual, including the website and apps, and they can use HICAPS when claiming again.”


One of Australia’s largest private health insurers has completed a cyber security overhaul, months after a major hacking scandal.

Medibank has resumed all customer-facing platforms on Saturday morning after temporarily shutting down its IT systems to improve security.

“All customer-facing platforms have been fully tested with IT security experts from Microsoft and are operational with enhanced security protections,” the company said in a statement.

“The IT systems were back online ahead of schedule at 6.15am (AEDT) on Saturday 10 December 2022. Customers can now access Medibank systems as usual, including the website and apps, and they can use HICAPS when claiming again.”

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